Title IV - Telecommunications
Prior to the ADA, those who were blind, deaf or dumb had major challenges with communication. Today services like text telephone (TTY/TDD) have opened up the world to the hearing impaired. The hard of hearing or speech impaired can use these services to communicate by typing messages which are then relayed and received back in a way they can understand. Closed captioned TV has allowed those with hearing disabilities to keep up with current events or watch their favorite shows without lip reading. Computer generated relay services also allow communication through the internet and even your smart phone will allow hands-free communication through both visual and audio means. Communication is different, much different.
Frederick Winslow Taylor is a controversial figure in management history. His innovations in industrial engineering, particularly in time and motion studies, paid off in dramatic improvements in productivity. At the same time, he has been credited with destroying the soul of work, of dehumanizing factories, making men into automatons. What is Taylor's real legacy? I'm not sure that management historians will ever agree. But the following article is quite interesting, and Taylor's keystone book, The Principles of Scientific Management is now available from Engineering and Management Press, at phone numbers: +, or +.